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Everything you need to know about the product and billing.
Browse our website to find the products you need, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
Orders can be modified or canceled before they are processed. To make changes, contact us at contact@mkmerchandise.com as soon as possible. Once an order is shipped, changes cannot be made.
Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged. Find more information about auth holds.
The most common reasons an order might be canceled are:
We will send you an email if any part of your order is canceled or if we need more information to process your order.
We accept all major credit cards, PayPal, and other secure payment methods displayed during checkout.
No, you can checkout as a guest. However, creating an account allows you to track orders, save your preferences, and enjoy a faster checkout experience.
Click on the “Sign Up” or “My Account” link on our website to create a new account or update your existing account information.
Use the “Forgot Password” link on the login page to reset your password. If you need further assistance, contact us at contact@mkmerchandise.com
We accept returns within 30 days of delivery for most items. Products must be in their original condition and packaging. Certain items, such as perishable goods, may not be eligible for returns. Please review our full return policy on the Returns page.
To start a return, email us at contact@mkmerchandise.com with your order number and reason for the return. Our team will provide detailed instructions.
Refunds are typically processed within 7-10 business days after we receive your returned item. You will receive a confirmation email once the refund is completed.
Exchanges are allowed for defective or incorrect items. Contact us at contact@mkmerchandise.com to initiate an exchange.
We ship to most locations within the U.S. and internationally. Shipping times vary depending on the destination and shipping method selected during checkout. Estimated delivery dates will be provided at checkout.
Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor your package’s progress.
Your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here.
Yes, expedited shipping options are available at checkout for an additional fee.
All applicable taxes and shipping fees will be displayed at checkout. For international orders, customs duties or import taxes may apply and are the responsibility of the buyer.
Payment Options:
Invoices and receipts are sent via email after purchase. If you need another copy, contact us at contact@mkmerchandise.com
If you find an error in your billing, email us at contact@mkmerchandise.com, and we will investigate and resolve the issue promptly.
We strive to keep our inventory updated. Product availability is displayed on the product page. If an item is out of stock, you may sign up for notifications when it becomes available.
If you’re looking for a specific product, feel free to email us at contact@mkmerchandise.com. We’ll do our best to accommodate your request.
Yes, we prioritize your privacy and use advanced encryption technologies to ensure your data is protected. Please review our Privacy Policy for more details.
Your Seller Feedback Score is simply the percentage of positive feedback you have received over a specific period of time.
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